Customers can be liable when rental-car returns go wrong

Customers can be liable when rental-car returns go wrong
Budget Rent a Car recently quoted Roy Bonney a $ 96 rate for a one-day rental from Norfolk to Washington. But it sent him a bill for $ 3,374. The reason? A tire on Bonney's car went flat only a few hours before his flight back home to Alaska, while he …
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Cheap travel: 10 things to know about car rentals
When I was younger, before I became a travel agent and, later, a newspaper reporter, I worked for two car rental companies: industry leader Hertz and a small local outfit that provided great personalized service. It's been a long time since then, but …
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